• Administrator on Call (AOC) Training Program

    September 21, 2023, noon to 5 pm (Eastern), via Zoom
  • About the Training

    The Administrator On Call (AOC) has one of the most demanding and important positions at an OPO. The AOC is responsible for the overall management and evaluation of donors and the donation process, including the assignment of staff. He or she provides direct oversight of day-to-day clinical department operations related to the identification, evaluation, approach, authorization, clinical management, allocation, recovery, and overall coordination of donor related activities. In addition to focusing on the daily activities to maximize organ donation, the AOC provides onsite mentorship, training, and education of the OPO's clinical services team.

    In this training, presented via Zoom, will address the following AOC concerns:

    • Identify the principal attributes that make for a successful AOC
    • Setting realistic expectations for case outcomes
    • Maximizing team performance through leadership
    • Identifying and overcoming the most challenging aspects of the AOC position, including, but limited to: coroner/ME decline; LNOK searches; determining DCD suitability; understanding staff tendencies; and calls with the Transplant Surgeon
    • Improving case efficiency
    • Understanding a staff member's skills, abilities, and willingness to perform the job
    • Identifying and overcoming those areas of decision making that produce the most variability
    • Effectively running a shift through proven strategies
    • Identifying and utilizing techniques to hold the team accountable
    • Improving the weekly AOC case review

    The fee is $600.00 per person.

  • Learning Objectives

    Participants will have the ability to:

    • Identify the principal attributes that make for a successful AOC
    • Set realistic expectations for case outcomes
    • Maximized team performance through leadership
    • Identify and overcome the most challenging aspects of the position
    • Improve case efficiency
    • Effectively run a shift through proven strategies

    5.0 Category 1 CEPTCs awarded by The American Board for Transplant Certification.

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    John Edwards, RN, RRT, CPTC, is the Clinical Operations Administrator for Gift of Life Donor Program in Philadelphia, PA. John has over 20 years' experience in the AOC role at one of the busiest OPOs in the U.S. Additionally, John is responsible for training personnel new to the AOC position and is a faculty member for Gift of Life Institute.

     


  • Terms and Conditions

    Notice of cancellation must be received by Gift of Life Institute in writing, by mail, telecopy (833-784-8283) or at nmuwwakkil@giftoflifeinstitute.org. Cancellations received by September 15, 2023 will be assessed a $60.00 reservation and processing fee. No refund will be granted for cancellations received after September 15, 2023. Substitutions are permitted at the discretion of Gift of Life Institute. Gift of Life Institute reserves the right, at its discretion to cancel the training and will notify the registered participant. Registration fees paid by the registrant to Gift of Life Institute will be refunded, without penalty, or may be applied toward a future Institute training at the discretion of the registered participant.
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